• Frequently Asked Question

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Says it has twice the range (20m) but I’m getting less than half of my Android phone with terrible breakup. Anybody else have range issues?

Hello, How to get longer range?
-Try not to plug the Bluetooth adapter in the back of the computer, because there are more radio interference and the metal of your tower-style computer case will block the Bluetooth signal
-An Intel white paper also confirmed that poorly shielded USB 3.0 ports will cause radio interference. In order to solve short range issues when plugged into a USB 3.0 port, a USB extension cable can help with this. using a USB 2.0 extension cable to move the adapter away from the computer or moving the adapter to the front of the computer often helps.
– Operation range can be affected by Wi-Fi routers, physical obstructions (people, walls etc.) and also depends on receiving device. Please test your receiving Bluetooth device with a mobile phone to confirm the range is acceptable and removing your Wi-Fi routers away from computer.
– please make sure the audio drop out issue is not caused by slow network speed If you’re watching videos or streaming music from an online source
Pls contact us freely via SUPPORT@1MII.COM, we’ll solve the problem of short range well for you. and pls don’t worry, every 1Mii Bluetooth adapter with 30 days hassle free warranty and 24 months after-sale service support.
Thank you.

I lost my logitech mouse adapter. m325 p/n: 810-003679. do you think it will be compatible?

Sorry, this device supports Bluetooth devices, not 2.4G devices. So i think it is not compatible with your mouse.
All I can say is it works fine with my mouse and my cordless keyboard.

I have a receiver that has no bluetooth but has a usb port. If I plug this into the receiver can I send music from my laptop?

Hello, 1Mii Long Range Bluetooth Dongle only can work with PC systems such as windows, linux. We understand your concern, pls consider 1Mii B06, B06Pro or B03, they are Bluetooth audio adapters which can meet your needs if your receiver with aux 3.5mm, RCA, optical inputs. pls feel free to contact us via SUPPORT@1MII.COM if there is any other questions with you. Thanks!

My BT receiver is only 20 ft away but the audio breakup is so bad music plays 10% of time. Any idea what is wrong?

Hello,
How to get longer range?
-Try not to plug the Bluetooth adapter in the back of the computer, because there are more radio interference and the metal of your tower-style computer case will block the Bluetooth signal
-An Intel white paper also confirmed that poorly shielded USB 3.0 ports will cause radio interference. In order to solve short range issues when plugged into a USB 3.0 port, a USB extension cable can help with this. using a USB 2.0 extension cable to move the adapter away from the computer or moving the adapter to the front of the computer often helps.
– Operation range can be affected by Wi-Fi routers, physical obstructions (people, walls etc.) and also depends on receiving device. Please test your receiving Bluetooth device with a mobile phone to confirm the range is acceptable and removing your Wi-Fi routers away from computer.
– please make sure the audio drop out issue is not caused by slow network speed If you’re watching videos or streaming music from an online source
Could you pls contact us via SUPPORT@1MII.COM with more details, we’ll solve the problem well for you. and pls don’t worry, every 1Mii Bluetooth adapter with 30 days hassle free warranty and 24 months after-sale service support.
Thank you.

Will this work with a Xbox one controller? (There are contradicting statements under the device info section)

If there is bluetooth on the controler you may be able to use a computer and this dongle to connect to it.

Will this work with mac OS ?

Hello, 1Mii B04 Long Range Bluetooth Adapter for PC don’t support ios systems such as mac or iphone. pls contact us freely via SUPPORT@1MII.COM for any other product questions. Thanks!

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